Elderly Care

Herts Help

Telephone: 0300 123 4044

Website: www.hertshelp.net

Email: info@hertshelp.net

Transport for Older People and Disabled People

There are a number of options for transportation within Hertfordshire, for more information and access to services please visit the Hertfordshire County Council website.

East Herts Community Transport

East Herts Community Transport is a project of the CVS for Broxbourne and East Herts, aiming to facilitate community transport in the district. This includes a Community Car Scheme, run by the CVS as well as initiatives and options of other providers: door-to-door services, car schemes, minibuses for hire as well as other services that make life easier if you are struggling to get out and about.

Telephone: 0300 123 1677

Twitter: @EastHertsCT

Website: drivenbythecommunity.org.uk

Email: communitycar@cvsbeh.org.uk

Dementia UK Admiral Nurses

Specialist Mental Health Nurses that work with family carers and people with dementia, in the community and other settings: individual/family work, Post-Diagnostic Support Groups (PDSG), and Carer’s Workshops and a local programme of Dementia Café’s.

Admiral Nursing Direct Helpline: 08452 579 406 

Website: www.dementiauk.org

Older Drivers

Experienced drivers are, in general, safer than those with less experience but as we age, our health and fitness, often including our eyesight, physical condition and reaction times, begins to decline.

Recognise whether and how your driving is changing and decide what you can do to cope with these changes and find help, such as medical advice, driving assessments and training and vehicle adaptations

Visit: www.olderdrivers.org.uk


Dementia UK offers specialist one-to-one support and expert advice for people living with dementia.

Telephone: 0800 888 6678

Website: www.dementiauk.org

Email: helpline@dementiauk.org

Hertswise - The Dementia Support Service

The Hertswise dementia service is there to support people with dementia, low-level memory loss or mild cognitive impairment as well as their friends, family and carers.

The service is provided by Age UK Hertfordshire, the Hertfordshire Independent Living Service, Herts Mind Network, Carers in Herts and other community and voluntary groups.

Telephone: 0300 123 4044 

Website: www.ageuk.org.uk/hertfordshire

Red Cross - Mobility Aids

The British Red Cross mobility aids service provide short-term loans of wheelchairs and toilet aids in Bedfordshire, Hertfordshire and Essex.

Telephone: 01992 585974

Website: www.redcross.org.uk

Hearing Advisory Service

Patients are able to go the following places:

  • The Herford Hospital every Thursday between 09:00-12:00, no appointment necessary – this is for retubing and batteries
  • Hoddesdon Health Centre, High Street, EN11 9AN between 10:00-12:00 on 2nd Tuesday of each month
  • Ware, Bowling Road Clinic, Bowling Road, SG12 7EF between 13:30-15:00 hours on 2nd Tuesday of each month

All the dates of their clinics where hearing aids can be retubed can be found on the following website www.hhas.org.uk. If patients need batteries they can be obtained by sending a stamped addressed envelope to either Audiology or to Hertfordshire Hearing Advisory Service (at the above address), with a large postage stamp or two standard stamps, giving the information of size of battery.

Woodside Centre, The Commons, Welwyn Garden City, AL7 4SE

Telephone: 01707 324 582

Text: 01707 375 486

Email: info@hhas.org.uk

Cinnamon Trust

Cinnamon Trust is a National Charity for elderly and terminally ill people and their pets, where the owner needs help walking their dog.

Email: volunteer@cinnamon.org.uk

Telephone: 01736 757 900 

Website: www.cinnamon.org.uk

Silver Line

Free phone support for older people, 24 hours a day.

Telephone: 0800 4 70 80 90

Website: www.thesilverline.org.uk

Age UK

Age UK is the country’s largest charity dedicated to helping everyone make the most of later life. We believe in a world where everyone can love later life and we work every day to achieve this.

Telephone: 0800 055 6112

Website: www.ageuk.org.uk