Opening Hours

Castlegate Surgery

Castlegate Surgery is currently open.

Monday08:00-13:30,14:30-18:30
Tuesday08:00-13:30,14:30-18:30
Wednesday08:00-13:30,14:30-18:30
Thursday08:00-13:30,14:30-18:30
Friday08:00-13:30,14:30-18:30
SaturdayClosed
SundayClosed

Church Street Surgery

Church Street Surgery is currently open.

Monday08:00-13:30,14:30-18:30
Tuesday08:00-13:30,14:30-18:30
Wednesday08:00-13:30,14:30-18:30
Thursday08:00-13:30,14:30-18:30
Friday08:00-13:30,14:30-18:30
SaturdayClosed
SundayClosed

Please note: the telephone lines are not open between 13:30-14:30 each day at both sites apart for emergency calls.

Extended Access

The extended access service continues to offer evening appointments (18:30-20:30) and weekend appointments (Saturday and Sunday 08:00-13:00) with a GP, nurse, or other healthcare professional.

This service is run by the local GP Federation, Generating Healthcare, and is provided to patients registered at the following surgeries: Hanscombe House, Wallace House, New River Health, Watton Place Clinic, Dolphin House, Standon and Puckeridge, and Medical Centre Buntingford.

The Extended Access service for these patients continues to be hosted at Hanscombe House surgery in Hertford.

For more information on the Extended Access service, or to book (or cancel) an appointment, please contact your practice during normal opening hours.

If you need to speak to the Extended Access team during the weekday evenings (18:30-20:30) or Saturday/Sunday (08:00-13:00), please call 07535 086314.

Out of Hours

Between 18:30 and 08:00 weekdays, during the weekend and on bank holidays, you should contact Hertfordshire Urgent Care (HUC) on: 111 for any urgent medical advice. They are able to offer advice and also suggest the most appropriate health care service for your needs.

NHS 111 is a service that has been introduced to make it easier for you to access local NHS healthcare services in England. You can call 111 when you need medical help fast but it’s not a 999 emergency. NHS 111 is a fast and easy way to get the right help, whatever the time.

NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.

Emergencies

Call 999 in an emergency. Chest pains and / or shortness of breath constitute an emergency.