Opening Hours

Castlegate Surgery

Castlegate Surgery is currently open.

Monday08:00-18:30
Tuesday08:00-18:30
Wednesday08:00-18:30
Thursday08:00-18:30
Friday08:00-18:30
SaturdayClosed
SundayClosed

Church Street Surgery

Church Street Surgery is currently open.

Monday08:00-18:30
Tuesday08:00-18:30
Wednesday08:00-18:30
Thursday08:00-18:30
Friday08:00-18:30
SaturdayClosed
SundayClosed

The telephone lines at Church Street Surgery are open from 08:00, however the practice opens its doors from 08:30.

Please note: the telephone lines are not open for one hour each day at both sites apart for emergency calls.

Extended Hours

The current Extended Access service has been running from October 2018, offering evenings and weekend appointments with a GP, nurse or other healthcare professional, for patients registered at practices in Hertford, Hoddesdon, Ware, Buntingford and the surrounding areas.

Extended Access is run by the local GP Federation, Generating Healthcare and the service is currently hosted by Hanscombe House surgery in Hertford.

For more information on the Extended Access service, or to book (or cancel) an appointment, please contact the practice during normal opening hours. If you require a same day routine appointment on a Saturday or Sunday please call 07535 086314.

Out of Hours

Between 18:30 and 08:00 weekdays, during the weekend and on bank holidays, you should contact Hertfordshire Urgent Care (HUC) on: 111 for any urgent medical advice. They are able to offer advice and also suggest the most appropriate health care service for your needs.

NHS 111 is a service that has been introduced to make it easier for you to access local NHS healthcare services in England. You can call 111 when you need medical help fast but it’s not a 999 emergency. NHS 111 is a fast and easy way to get the right help, whatever the time.

NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.

Emergencies

Call 999 in an emergency. Chest pains and / or shortness of breath constitute an emergency.