All NHS services are under severe pressure at the moment, as we look after increasing numbers of patients who are sick with covid-19 and other seasonal illnesses.
We are also delivering the huge and vitally important covid-19 vaccination programme.
So that it can focus on these really important issues, your GP will understandably be prioritising urgent cases. This means that when you contact us, we may have an initial conversation with you to understand how urgent your health needs are.
If you have an issue that is not urgent, you may wait longer than usual until your problem or concern can be dealt with.
Do please make sure that you continue to get in touch with us if you need to. This is particularly important if:
- your problem is urgent;
- you have long term condition that is getting worse
- you are worried about symptoms that might indicate cancer
Your local pharmacist can also help with minor complaints
For adults with mental health problems including depression and anxiety, you can refer yourself directly to the local wellbeing service, via the “Hertfordshire Wellbeing Service” page on the Hertfordshire Partnership University website.
If you’re experiencing a mental health crisis, call this freephone number: 0800 6444 101.
Thank you very much for helping us manage these very difficult circumstances.