Electronic Repeat Dispensing (eRD)

Step by step guide on how to obtain your medication using the Electronic Repeat Dispensing (eRD) prescribing system

Step 1

If you have received a text from the surgery saying your prescription has been moved to this method of ordering you do not need to do anything and can go to step 2.

For patients who wish to move to eRD:

Talk to your healthcare practitioner prescriber and ask them if you can move to Electronic Repeat Dispensing (eRD). If your prescriber regards you to be eligible, your permission will be requested to share information about your treatment with your nominated pharmacy (any pharmacy which dispenses NHS medication). This enables your pharmacist to communicate to your prescriber about your treatment and the ability to provide you with tailored advice. Your prescriber will then authorise a number of eRD prescriptions (to cover a determined number of months). The duration will be based on your circumstances and clinical need.

Step 2

Request and collect your first eRD prescription from your chosen pharmacy.

Step 3

When you need your next month’s prescription, contact your pharmacy / go back to your pharmacy to request and collect.

Your pharmacy will ask you the following questions prior to issuing you your medications:

  • Have you seen any health professionals (GP, nurse or hospital doctor), since your last repeat prescription was supplied and has your health conditions changed?
  • Have you recently started taking any new medicines – either on prescription or that you have bought over the counter?
  • Have you been having any problems with your medication or experiencing any side effects?
  • Are there any items on your repeat prescription that you don’t need this month?

Please inform the pharmacy of only the medications you need, so they can issue what you require. This will aid waste reduction and save NHS resources.

If you have any questions about your medicines, just ask at the pharmacy; they’ll be happy to help you.

Step 4

When your pharmacy supplies your last prescription, they will advise you to contact your GP practice to arrange for your medication to be reviewed and if it is clinically appropriate to issue another eRD prescription.

Questions?

Should you have any other questions or concerns regarding this process, please contact the practice or your pharmacy.