Patient Participation Group

Church Street

We have set up a virtual patient representation group so that you can have your say. We will ask the members of this representative group some questions from time to time, such as what you think about our opening times or the quality of the care or service you received. We will contact you via email and keep our surveys succinct so it shouldn’t take too much of your time.

We aim to gather as many patients from as broad a spectrum as possible to get a truly representative sample. We need young people, workers, retirees, people with long term conditions and people from non-British ethnic groups.

If you are happy for us to contact you occasionally by email please complete the Patient Group Registration form online.

We will be in touch shortly after we receive your form. Please note that no medical information or questions will be responded to.

We also have a very active Patient Participation Group (PPG) that meets every quarter to consider new developments within the NHS that may affect our local population. If you wish to join this small proactive group, please contact the surgery.


What is a Patient Participation Group and Why Join?

All English GP practices are required to form a representative patient participation group (PPG). We are supported and guided by the National Association for Patient Participation (NAPP).

PPGs aim to make the relationship between patients and their practices stronger and to assist them to play an even more valuable role at the heart of our communities.

Our PPG comprises of a small team of volunteer patients, who either attend at our informal meetings held every 2-3 months, or alternatively communicate and consult via the PPG Chair by email, to offer their opinion and support.

There are many ways to give your input. You may be interested in helping us organise local health information events for patients; set up support groups for those with long term conditions or be part of the consultation process in local health issues that affect us all.

Some of the PPG’s recent work at Castlegate Surgery:

  • Consultation and feedback in designing the new website
  • Hertfordshire Health Walks promotion event
  • You Said – We Listened

Dates for the 2020 PPG meetings held at Castlegate Surgery:

  • Wednesday 3rd June
  • Tuesday 8th September – AGM

We look forward to seeing you.

PPG Newsletters

Registering for the PPG

If you wish to join our friendly group, please fill in our registration form.